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Tuesday, November 24, 2009

Health Care Fraud - The Perfect Storm

Today, health care fraud is all over the news. There undoubtedly is fraud in health care. The same is true for every business or endeavor touched by human hands, e.g. banking, credit, insurance, politics, etc. There is no question that health care providers who abuse their position and our trust to steal are a problem. So are those from other professions who do the same.

Why does health care fraud appear to get the 'lions-share' of attention? Could it be that it is the perfect vehicle to drive agendas for divergent groups where taxpayers, health care consumers and health care providers are dupes in a health care fraud shell-game operated with 'sleight-of-hand' precision?

Take a closer look and one finds this is no game-of-chance. Taxpayers, consumers and providers always lose because the problem with health care fraud is not just the fraud, but it is that our government and insurers use the fraud problem to further agendas while at the same time fail to be accountable and take responsibility for a fraud problem they facilitate and allow to flourish.

1. Astronomical Cost Estimates

What better way to report on fraud then to tout fraud cost estimates, e.g.

- "Fraud perpetrated against both public and private health plans costs between $72 and $220 billion annually, increasing the cost of medical care and health insurance and undermining public trust in our health care system... It is no longer a secret that fraud represents one of the fastest growing and most costly forms of crime in America today... We pay these costs as taxpayers and through higher health insurance premiums... We must be proactive in combating health care fraud and abuse... We must also ensure that law enforcement has the tools that it needs to deter, detect, and punish health care fraud." [Senator Ted Kaufman (D-DE), 10/28/09 press release]

- The General Accounting Office (GAO) estimates that fraud in healthcare ranges from $60 billion to $600 billion per year - or anywhere between 3% and 10% of the $2 trillion health care budget. [Health Care Finance News reports, 10/2/09] The GAO is the investigative arm of Congress.

- The National Health Care Anti-Fraud Association (NHCAA) reports over $54 billion is stolen every year in scams designed to stick us and our insurance companies with fraudulent and illegal medical charges. [NHCAA, web-site] NHCAA was created and is funded by health insurance companies.

Unfortunately, the reliability of the purported estimates is dubious at best. Insurers, state and federal agencies, and others may gather fraud data related to their own missions, where the kind, quality and volume of data compiled varies widely. David Hyman, professor of Law, University of Maryland, tells us that the widely-disseminated estimates of the incidence of health care fraud and abuse (assumed to be 10% of total spending) lacks any empirical foundation at all, the little we do know about health care fraud and abuse is dwarfed by what we don't know and what we know that is not so. [The Cato Journal, 3/22/02]

2. Health Care Standards

The laws & rules governing health care - vary from state to state and from payor to payor - are extensive and very confusing for providers and others to understand as they are written in legalese and not plain speak.

Providers use specific codes to report conditions treated (ICD-9) and services rendered (CPT-4 and HCPCS). These codes are used when seeking compensation from payors for services rendered to patients. Although created to universally apply to facilitate accurate reporting to reflect providers' services, many insurers instruct providers to report codes based on what the insurer's computer editing programs recognize - not on what the provider rendered. Further, practice building consultants instruct providers on what codes to report to get paid - in some cases codes that do not accurately reflect the provider's service.

Consumers know what services they receive from their doctor or other provider but may not have a clue as to what those billing codes or service descriptors mean on explanation of benefits received from insurers. This lack of understanding may result in consumers moving on without gaining clarification of what the codes mean, or may result in some believing they were improperly billed. The multitude of insurance plans available today, with varying levels of coverage, ad a wild card to the equation when services are denied for non-coverage - especially if it is Medicare that denotes non-covered services as not medically necessary.

3. Proactively addressing the health care fraud problem

The government and insurers do very little to proactively address the problem with tangible activities that will result in detecting inappropriate claims before they are paid. Indeed, payors of health care claims proclaim to operate a payment system based on trust that providers bill accurately for services rendered, as they can not review every claim before payment is made because the reimbursement system would shut down.

They claim to use sophisticated computer programs to look for errors and patterns in claims, have increased pre- and post-payment audits of selected providers to detect fraud, and have created consortiums and task forces consisting of law enforcers and insurance investigators to study the problem and share fraud information. However, this activity, for the most part, is dealing with activity after the claim is paid and has little bearing on the proactive detection of fraud.

4. Exorcise health care fraud with the creation of new laws

The government's reports on the fraud problem are published in earnest in conjunction with efforts to reform our health care system, and our experience shows us that it ultimately results in the government introducing and enacting new laws - presuming new laws will result in more fraud detected, investigated and prosecuted - without establishing how new laws will accomplish this more effectively than existing laws that were not used to their full potential.

With such efforts in 1996, we got the Health Insurance Portability and Accountability Act (HIPAA). It was enacted by Congress to address insurance portability and accountability for patient privacy and health care fraud and abuse. HIPAA purportedly was to equip federal law enforcers and prosecutors with the tools to attack fraud, and resulted in the creation of a number of new health care fraud statutes, including: Health Care Fraud, Theft or Embezzlement in Health Care, Obstructing Criminal Investigation of Health Care, and False Statements Relating to Health Care Fraud Matters.

In 2009, the Health Care Fraud Enforcement Act appeared on the scene. This act has recently been introduced by Congress with promises that it will build on fraud prevention efforts and strengthen the governments' capacity to investigate and prosecute waste, fraud and abuse in both government and private health insurance by sentencing increases; redefining health care fraud offense; improving whistleblower claims; creating common-sense mental state requirement for health care fraud offenses; and increasing funding in federal antifraud spending.

Undoubtedly, law enforcers and prosecutors MUST have the tools to effectively do their jobs. However, these actions alone, without inclusion of some tangible and significant before-the-claim-is-paid actions, will have little impact on reducing the occurrence of the problem.

What's one person's fraud (insurer alleging medically unnecessary services) is another person's savior (provider administering tests to defend against potential lawsuits from legal sharks). Is tort reform a possibility from those pushing for health care reform? Unfortunately, it is not! Support for legislation placing new and onerous requirements on providers in the name of fighting fraud, however, does not appear to be a problem.

If Congress really wants to use its legislative powers to make a difference on the fraud problem they must think outside-the-box of what has already been done in some form or fashion. Focus on some front-end activity that deals with addressing the fraud before it happens. The following are illustrative of steps that could be taken in an effort to stem-the-tide on fraud and abuse:

- DEMAND all payors and providers, suppliers and others only use approved coding systems, where the codes are clearly defined for ALL to know and understand what the specific code means. Prohibit anyone from deviating from the defined meaning when reporting services rendered (providers, suppliers) and adjudicating claims for payment (payors and others). Make violations a strict liability issue.

- REQUIRE that all submitted claims to public and private insurers be signed or annotated in some fashion by the patient (or appropriate representative) affirming they received the reported and billed services. If such affirmation is not present claim isn't paid. If the claim is later determined to be problematic investigators have the ability to talk with both the provider and the patient...

- REQUIRE that all claims-handlers (especially if they have authority to pay claims), consultants retained by insurers to assist on adjudicating claims, and fraud investigators be certified by a national accrediting company under the purview of the government to exhibit that they have the requisite understanding for recognizing health care fraud, and the knowledge to detect and investigate the fraud in health care claims. If such accreditation is not obtained, then neither the employee nor the consultant would be permitted to touch a health care claim or investigate suspected health care fraud.

- PROHIBIT public and private payors from asserting fraud on claims previously paid where it is established that the payor knew or should have known the claim was improper and should not have been paid. And, in those cases where fraud is established in paid claims any monies collected from providers and suppliers for overpayments be deposited into a national account to fund various fraud and abuse education programs for consumers, insurers, law enforcers, prosecutors, legislators and others; fund front-line investigators for state health care regulatory boards to investigate fraud in their respective jurisdictions; as well as funding other health care related activity.

- PROHIBIT insurers from raising premiums of policyholders based on estimates of the occurrence of fraud. Require insurers to establish a factual basis for purported losses attributed to fraud coupled with showing tangible proof of their efforts to detect and investigate fraud, as well as not paying fraudulent claims.

5. Insurers are victims of health care fraud

Insurers, as a regular course of business, offer reports on fraud to present themselves as victims of fraud by deviant providers and suppliers.

It is disingenuous for insurers to proclaim victim-status when they have the ability to review claims before they are paid, but choose not to because it would impact the flow of the reimbursement system that is under-staffed. Further, for years, insurers have operated within a culture where fraudulent claims were just a part of the cost of doing business. Then, because they were victims of the putative fraud, they pass these losses on to policyholders in the form of higher premiums (despite the duty and ability to review claims before they are paid). Do your premiums continue to rise?

Insurers make a ton of money, and under the cloak of fraud-fighting, are now keeping more of it by alleging fraud in claims to avoid paying legitimate claims, as well as going after monies paid on claims for services performed many years prior from providers too petrified to fight-back. Additionally, many insurers, believing a lack of responsiveness by law enforcers, file civil suits against providers and entities alleging fraud.

6. Increased investigations and prosecutions of health care fraud

Purportedly, the government (and insurers) have assigned more people to investigate fraud, are conducting more investigations, and are prosecuting more fraud offenders.

With the increase in the numbers of investigators, it is not uncommon for law enforcers assigned to work fraud cases to lack the knowledge and understanding for working these types of cases. It is also not uncommon that law enforcers from multiple agencies expend their investigative efforts and numerous man-hours by working on the same fraud case.

Law enforcers, especially at the federal level, may not actively investigate fraud cases unless they have the tacit approval of a prosecutor. Some law enforcers who do not want to work a case, no matter how good it may be, seek out a prosecutor for a declination on cases presented in the most negative light.

Health Care Regulatory Boards are often not seen as a viable member of the investigative team. Boards regularly investigate complaints of inappropriate conduct by licensees under their purview. The major consistency of these boards are licensed providers, typically in active practice, that have the pulse of what is going on in their state.

Insurers, at the insistence of state insurance regulators, created special investigative units to address suspicious claims to facilitate the payment of legitimate claims. Many insurers have recruited ex-law enforcers who have little or no experience on health care matters and/or nurses with no investigative experience to comprise these units.

Reliance is critical for establishing fraud, and often a major hindrance for law enforcers and prosecutors on moving fraud cases forward. Reliance refers to payors relying on information received from providers to be an accurate representation of what was provided in their determination to pay claims. Fraud issues arise when providers misrepresent material facts in submitted claims, e.g. services not rendered, misrepresenting the service provider, etc.

Increased fraud prosecutions and financial recoveries? In the various (federal) prosecutorial jurisdictions in the United States, there are differing loss- thresholds that must be exceeded before the (illegal) activity will be considered for prosecution, e.g. $200,000.00, $1 million. What does this tell fraudsters - steal up to a certain amount, stop and change jurisdictions?

In the end, the health care fraud shell-game is perfect for fringe care-givers and deviant providers and suppliers who jockey for unfettered-access to health care dollars from a payment system incapable or unwilling to employ necessary mechanisms to appropriately address fraud - on the front-end before the claims are paid! These deviant providers and suppliers know that every claim is not looked at before it is paid, and operate knowing that it is then impossible to detect, investigate and prosecute everyone who is committing fraud!

Lucky for us, there are countless experienced and dedicated professionals working in the trenches to combat fraud that persevere in the face of adversity, making a difference one claim/case at a time! These professionals include, but are not limited to: Providers of all disciplines; Regulatory Boards (Insurance and Health Care); Insurance Company Claims Handlers and Special Investigators; Local, State and Federal Law Enforcers; State and Federal Prosecutors; and others.



Article Source: http://EzineArticles.com/?expert=Daniel_J_Osborne

Knee Reconstruction Surgery - Four Sisters - The Same Injury, the Same Surgeon

To have one family member have a operation would not be anything to difference to hear about in society today, but to hear about a family with four daughters who required the same operation for the same injury and finally having the same surgeon do the procedure would be very unusual to say the least. With this extraordinary development questions needed to be answer to understand why this may have happened to four sisters.

Is this type of injury hereditary?

No it is not but under the circumstances you may think this because of the situation your family has found it self in. This injury is not like let say gout that is hereditary in some cases. Remember this knee ACL (Anterior Cruciate Ligament) is an injury that happens while doing aggressive movements in sports causing the knee area to twist awkwardly. Gout is a painful form of arthritis that means to have inflammation of the joints. This injury the ACL is very common in running, jumping and contact sports.

Would each daughter go through the same operation?

The first injuries were done by identical twin sisters, they had the same procedure done to different knees, one did her left ACL the other her right ACL. They also had the same surgeon who is the top in his field of knee and tumour injuries perform the operation. The twins went through the exact same procedure on different knees making their surgeon the first in his field to operate on identical twins with identical injuries on the same day. As for the other two sisters when their injuries occurred they also went through the same surgical process as their twin sisters with the same surgeon. It was a situation that the surgeon had not heard of in one family before in this country. with each sister having the same operation performed to their knee.

How long would the surgery take?

The surgery for each sister with out complications took around one hour per knee. This we know from when the twins first were done each knee had the surgeons marking on it for their operation and also so he would do the correct knee because they had injured the opposite knees to each other. So the surgeon was able to let us know with the other two sisters how long the procedure would be because of the twins, this also helped to prepare the two other daughters for their operation. This also made things easy for the surgeon because the operation on the twins was his template for the other two sisters identical injury.

How long would they be in hospital for?

Their time in hospital was from the morning of the operation and through two over night stays then home for resting. The reason for the two over night's stays was for a follow up on the surgery in case of after surgery complications. Secondly excess fluid built up from the surgery had to be drained from the knee area to increase their recovery and mobility.

When can rehabilitation start?

After a good two weeks resting while having leg elevated they will also need to start the walking process with the aid of there crotches, like back and forward to the bathroom or kitchen or their rooms slowly weight baring each day as much as they are able to. After this period and follow up checks with the surgeon it is time for the Physio to take them through the next step of recovery.

What would their recovery program be?

In all four operations even though they happened in different years the recovery program given to each sister was pretty much 99% similar for the four of them. This included the pre-work out requirements that had to be done before their operations. These pre-rehab workouts were done through their Physiotherapist who was there choice via their surgeon. This work before the procedure was the most important ingredient to a fast recovery for each sister, so making sure they did this work was left up to dad. Working on the quad, calf and hamstring areas for strengthening purposes was the main part of the recovery program before and after surgery. They most also do the work at home as well as in the gym.

There are many answers for many questions that you may want to know here are some that you your self may one day want an answer for. Remember that these questions and answers may be what you are looking for, but then again may not be. "Knee Reconstruction Surgery - Key Questions to ask your Surgeon" is another article written that could be of use as well.



Article Source: http://EzineArticles.com/?expert=Leonard_Gifford

Hospital Superbugs

Cases of superbugs on the rise.

The number of cases of the superbugs MRSA and C. difficile rose slightly in the first three months of 2009, despite the best efforts of health authorities to keep the spread of the diseases under control. New figures reveal an increase of 6% in cases of C. difficile in patients aged two and over in England with 8,358 cases reported in January to March. This is in comparison to 7,908 cases reported from October to December 2008. However, the figure still shows a 36% reduction in reported cases compared to the period January to March 2008.

Whilst any reduction in the number of C. difficile and MRSA cases is to be welcomed, it seems that the excellent work carried out by the NHS and health authorities to combat the spread of superbugs in clinical environments is starting to slip back. This is exactly as many feared, as the tide of the battle appears to be turning, standards start to lapse and the numbers creep back up. It goes to show that the spectre of superbugs is a constant shadow over the NHS and complacency cannot permit the number of incidences to begin to rise once more.

Critics have said that a 'plateau' has been reached in the attempt to eradicate superbugs from hospitals and that a new drive was needed to tackle these and other infections. The campaign group MRSA Action has also accused the government of relying on major reductions at a few hospitals to make the overall picture look better and that the national figures masked a 'postcode lottery', with some hospitals making virtually no progress in combating the spread of superbugs.

All of this makes those who specialise in medical negligence claims question the progress that has been made in the prevention of infections within what are supposed to be clinically safe environments. One of the primary reasons for bringing a claim of medical negligence or suing the NHS over superbug infection is to draw attention to failings that are the cause of cases. Only then can action be taken by individual trusts and 'lessons learned', preventing others from falling victim to the same situation. If those lessons are, in fact, not being learned, how can the point be driven home harder to force health authorities to act and counter the challenge of MRSA and C. difficile on their wards?

The problems have been pointed out time and again to every health authority in the UK and the reduction in the number of cases from the same period last year shows that methods being employed are effective. The problems seem to start when a gradual decline in the high standards set to achieve government targets in the reduction of superbug cases leads to corners being cut.

The superbugs just wait in the wings, ready to reassert their dominance and hence the numbers of cases start to creep back up. It could be something as simple as one member of staff forgetting to wash their hands properly, does this constitute medical negligence? The answer is, possibly, yes. For medical negligence to be proven, it has to be shown that the person responsible has acted below the standards that would be generally deemed acceptable for a clinician of equivalent training and experience to adhere to. The simple act of washing your hands or ensuring a ward is properly cleaned is now universally accepted as a basic standard of clinical practice. To allow these standards to slip is a breach of an accepted clinical standard and therefore negligent.



Article Source: http://EzineArticles.com/?expert=Nick_Jerviss

The Role of Electronic Medical Records in Health Reform

The goal of improving electronic book keeping in the medical industry is to provide a central database for doctors and clinics to make efficient, time sensitive decisions regarding care.

How Electronic Records Help Health Reform

Integration of electronic record keeping can help reduce overall health care expenses by limiting administrative costs, ensuring that duplicate procedures are avoided and checking for allergies and other medical sensitivities across a database. Optimally, the system aims to help medical professionals make better decisions based upon lab results, X-Rays, medical history records and a variety of hospital archives. While there is an up-front cost to integrating the systems, most modern hospitals are actively working to streamline their record keeping and open access to fellow medical facilities.

Currently, less than 25% of practicing doctors utilize electronic records for their patients, while emergency room rates are slightly higher. Under terms of the American Recovery and Reinvestment Act, Congress allocated funds for doctors who integrate certified electronic record keeping systems. As standards become solidified, a growing number of medical practices are shifting to electronic records.

Privacy and Security in Reform

Many patients' rights advocates have expressed concern over a central health records database, but medical companies are actively working to comply with HIPAA (Health Insurance Portability and Accountability Act) so that records are securely stored and can only be accessed by practicing doctors. Incorporating privacy into insurance records is a core part of the process, and recent health reform efforts have helped streamline secure patient record standards.



Article Source: http://EzineArticles.com/?expert=Travis_Walker